Start with the workflow you need to connect
A website booking entry point, an arrival validation and a queue-status query have different requirements. We review the operations and service journey before specifying the integration.
Appointment and queue management API
Connect the appointment and queue journey with the systems your organisation already uses. The Gesturcit API provides a basis for integrations with a defined data exchange and service scope.
Gesturcit
- Define the workflow
- Review the API
- Test the exchange
- Validate the integration
Prepare access and test the exchange
The product includes an API documentation and testing portal with access-key management. We review the required permissions and test representative operations before putting the connection into service.
Keep responsibility and scope clear
Your team and ours agree the systems involved, exchanged fields, error handling and acceptance checks. The result is a defined integration that can be tested against the service workflow before rollout.
Related features
Appointment and queue management across locations
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
Manage staff absences and appointment changes
When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Appointment reminders by email and SMS
Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Frequently asked questions
Can Gesturcit integrate with our current system?
Yes, we can assess it through the appointment and queue API. We review the system's interfaces and the operations you need.
Is there a documentation portal?
Yes. The product includes API documentation and testing functions with access-key management.
Can we use a booking widget instead?
Yes. If the requirement is booking access from your website, the widget may provide the appropriate route. We help choose the suitable approach.
See how Gesturcit fits your organisation
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.
A complete project, with the equipment you need
We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.