Prepare availability and manage arrivals
Set up sites, services, schedules, desks and assigned staff. Visitors can book ahead or request a ticket on arrival. Arrival validation connects the booking with the service queue and desk workflow.
Queue and appointment management features
Explore the tools that connect the public booking journey with your team's daily work. Gesturcit brings appointments, walk-in queues, desks, displays and service settings into one platform.
Gesturcit
- Configure
- Receive arrivals
- Call and serve
- Review
Support the service team
Staff can assign and call a visit, mark it completed or record that the visitor has not responded. Absence management previews affected appointments, while shared capacity coordinates services using the same resource.
Keep communications connected
Explore reminder rules, post-service feedback, booking widgets and digital signage. Configuration depends on the channels, devices and workflows agreed for your installation.
Explore your service setting
Queue management for local government offices
Help citizens understand where to go and give staff a coordinated way to manage visits. Gesturcit connects appointments, walk-in queues and desk calls in municipal offices.
Queue management for hospital and clinic reception
Give patients a clear arrival and waiting process. Gesturcit organises appointment validation, reception queues and calls to configured service points in hospitals and clinics.
Queue management for customer service teams
Give visitors a clear way to reach the right service and help your team coordinate arrivals. Gesturcit supports appointments and walk-in queues in offices, shops and customer service locations.
Queue management for supermarket service counters
Help shoppers know when it is their turn and which counter to approach. Gesturcit organises queues for butcher, fish, deli and other staffed supermarket services.
More tools to coordinate your service
Appointment and queue management across locations
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
Manage staff absences and appointment changes
When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Appointment reminders by email and SMS
Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Satisfaction surveys after an appointment or visit
Hear from people after serving them. Gesturcit links feedback to an appointment or queue visit and adapts the satisfaction workflow to the settings of each location.
An appointment booking widget for your website
Let visitors reach booking from the website they already know. The Gesturcit widget opens the appointment journey and lets you adapt the button and its presentation to your organisation's design.
Queue displays and digital signage
Guide visitors and use your screens to communicate. Gesturcit combines queue calls with information content and organises presentation by location and display.
EveryBind terminals for your project
Connect the software with suitable terminals and displays. Explore the Empregia catalogue to discuss a complete proposal.
Frequently asked questions
Can we see the features working together?
Yes. A demonstration can follow the complete journey rather than separate screens. Tell us which services and locations matter most.
Can the configuration evolve?
Yes. We review changes to locations, services, devices and integrations as your requirements develop.
See how Gesturcit fits your organisation
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.
A complete project, with the equipment you need
We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.