Start with the way you serve visitors
We review services, schedules, desks and the journey from booking or arrival to the end of the visit. Together we define what each location needs and what should be coordinated across the organisation.
Your queue management project, delivered end to end
We can deliver the complete project to help your organisation put a more coordinated service journey into practice. We bring planning, Gesturcit software and equipment together around your locations.
Gesturcit
- Define the journey
- Prepare and integrate
- Launch the service
Software and equipment in one proposal
We can deliver the complete project: Gesturcit configuration, EveryBind terminals, display preparation and the connections between journey touchpoints. The proposal sets out the devices, integrations and services included in your deployment.
Integrate and build on your current installation
Existing kiosks, printers and displays are part of the initial assessment so suitable devices can be reused. We also review the systems Gesturcit needs to exchange information with and define the connections and tests required.
Testing, training and launch
We prepare test journeys covering booking, appointment arrival, ticket issuing, calling and completion. We help your team learn the scheduling and desk workflows and agree the launch with the people responsible for the location.
From one location to several
We can organise an initial deployment and extend the approach to further locations while keeping service-specific settings. Multi-location management helps coordinate shared standards around the practical needs of each office or store.
Related features
Appointment and queue management across locations
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
Manage staff absences and appointment changes
When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Appointment reminders by email and SMS
Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Complete your project
Frequently asked questions
Can you manage the entire project?
Yes. We can coordinate the complete deployment, from service design and configuration to equipment, agreed integrations, training and launch. The proposal defines the scope and responsibilities for each stage.
Can we start with what we already have?
Yes. Your current equipment and systems form part of the starting point. We assess compatibility to make use of existing investment and add the devices needed for the new journey.
What do you need to prepare a quote?
Your service setting, locations, desks, services and existing equipment. Where integrations are needed, we also review the connected systems so the proposal reflects the project.
See how Gesturcit fits your organisation
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.