When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Absence management prepares changes to desks and services and previews their effect on capacity and existing appointments. Your team can identify bookings requiring attention instead of making decisions without a view of the affected schedule.
The process supports selecting affected appointments and different ways of resolving the change. Staff review the scope and confirm the relevant actions. Communications depend on the enabled channels and service configuration.
A single day of absence and a repeated reduction in availability need different treatment. We review the desks, service categories and periods to adjust, keeping planning understandable for the team.
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Hear from people after serving them. Gesturcit links feedback to an appointment or queue visit and adapts the satisfaction workflow to the settings of each location.
Yes. The preview lets your team review the effect on appointments and capacity before applying a change.
No. The process supports selecting the affected appointments that require action. We define the workflow around your capacity and services.
Yes. Gesturcit supports recurring periods as well as one-off changes. We review the dates and services involved.
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.
We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.