Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Different services may need different reminder schedules. Configure rules, set the lead time and choose email, SMS or the channels available in your setup. Staff can adapt communications to the way each location operates.
Reminder management records dispatch attempts and statuses to support follow-up. Staff can review a particular communication and investigate issues. Delivery also depends on the messaging service and the accuracy of contact details.
During setup, we review the information visitors need before attending: date, time, service and relevant instructions. SMS requires the associated messaging service and agreed usage terms. We define the channels and expected volumes together.
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Hear from people after serving them. Gesturcit links feedback to an appointment or queue visit and adapts the satisfaction workflow to the settings of each location.
Yes. Gesturcit supports multiple lead-time rules, with channels selected for each rule.
Yes. The configuration supports both channels. SMS is enabled with the corresponding messaging service and usage terms.
Yes. Rules follow the configuration of each site. We review lead times, enabled channels and the information visitors need to receive.
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.
We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.