Help citizens understand where to go and give staff a coordinated way to manage visits. Gesturcit connects appointments, walk-in queues and desk calls in municipal offices.
At reception, citizens validate an appointment or request a ticket for an enabled service. The queue identifier and destination desk help guide the visit without turning the waiting area into several unclear lines.
Configure services, schedules, desks and assigned users for each location. Shared capacity and absence management support services that depend on the same staff or changing availability.
Queue displays can combine calls with information content. Booking widgets and reminder rules connect the municipal website and pre-visit communications with the office journey.
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Yes. Services can combine advance bookings and kiosk tickets. We review how both arrival types should be handled.
Yes. Locations, services, desks and users can be configured for a municipal network.
Yes, we can assess the integration using the appointment and queue API. We review the current systems, data exchange and project requirements.
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.
We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.
We organise service selection, appointments and calls to citizen service desks. The project can be rolled out by location and use suitable existing equipment.