Queue management for supermarket service counters

Help shoppers know when it is their turn and which counter to approach. Gesturcit organises queues for butcher, fish, deli and other staffed supermarket services.

Gesturcit

  1. Choose a counter
  2. Collect a ticket
  3. Follow the call
  4. Approach the counter

A queue for each fresh-food counter

Shoppers select a service and obtain a ticket at the configured terminal. Butcher, fish and deli counters can operate as distinct services with assigned desks and staff. The setup follows your store's service journey.

Clear calls from the counter

Staff manage calls from their service point and the display shows the ticket identifier and destination. This helps distinguish calls when several departments operate together. We review terminal and display placement to make the journey understandable.

From one store to several locations

Gesturcit supports locations, services, schedules, desks and users. Start with an initial store and assess rollout to others. Digital signage can combine queue calls with service information or commercial content according to the chosen presentation.

Work with your existing store operation

We can assess connections with store systems and reuse of suitable devices. If you want to call tickets from another device, such as a scale or counter application, our team reviews the interface and setup before defining the integration.

Illustration of queue displays and a ticket terminal at supermarket service counters
Illustration of an in-store service journey.

EveryBind terminals for your project

Connect the software with suitable terminals and displays. Explore the Empregia catalogue to discuss a complete proposal.

EveryBind terminals

Frequently asked questions

Can butcher and fish counters have separate queues?

Yes. They can be configured as separate services with assigned staff and desks. We define the organisation of each counter with you.

Can we use a compact terminal?

Yes. We can prepare ticket issuing with EveryBind terminals and assess the configuration suited to your available space, screen and printing requirements.

Can tickets be called from a weighing scale?

Yes, we can assess that integration. We review the device interface and counter system to confirm the connection and scope before rollout.

Can our project also include self-checkout and other terminals?

Yes. Empregia can prepare a combined proposal with EveryBind terminals for additional self-service needs alongside Gesturcit queue management.

See how Gesturcit fits your organisation

Tell us about your locations, services and desks. We can demonstrate the journey your team needs.

A complete project, with the equipment you need

Service at a cheese counter in a food store
Personal service at food counters.

We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.

At meat, fish and other service counters, we coordinate ticket issuing, displays and desks. We review existing terminals and printers before planning new equipment.

Hardware and existing equipment

End-to-end project delivery

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