Hear from people after serving them. Gesturcit links feedback to an appointment or queue visit and adapts the satisfaction workflow to the settings of each location.
A survey is more useful when it relates to a specific visit. Gesturcit supports feedback access linked to appointments and queue visits, with access and service-status checks. Activation is configured by location.
Satisfaction settings include rating modes and visual response options. We review the journey and the point at which feedback is requested, helping visitors participate without unnecessary steps.
Ratings provide context for areas your team can review and improve. We agree how to consult the results and use them in daily operations, helping feedback lead to useful service decisions.
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Yes. Gesturcit supports ratings associated with appointments and queue visits, with access and status checks.
Yes. Activation and rating mode are configured for each site and the agreed visitor journey.
Yes. We can demonstrate the end of a visit and access to the rating process so you can assess how it fits.
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.
We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.