Appointments organised by service
Different procedures may require different schedules, staff and capacity. Configure service categories and availability so citizens reach the appropriate appointment journey.
Appointment booking for municipal services
Give citizens a clear way to book a municipal service and connect that reservation to the visit. Gesturcit helps coordinate appointment schedules across public-facing offices.
Gesturcit
- Select a procedure
- Reserve a slot
- Validate arrival
- Attend the desk
Manage changes without losing sight of bookings
Absence management previews the appointments affected by a change in capacity. Staff can review the impact and select actions before confirmation.
Bring booking into the municipal website
The booking widget adds access from the existing website. We review the service destination, visual presentation and website requirements, keeping the booking connected with arrival validation.
Related features
Appointment and queue management across locations
Coordinate several locations while keeping the needs of each site in view. Organise services, opening hours and desks within a shared structure that supports the way each team works.
Manage staff absences and appointment changes
When staff availability changes, you need to understand which appointments are affected before taking action. Gesturcit helps your team review the impact and manage changes with a traceable process.
Appointment reminders by email and SMS
Keep appointments in view with reminders suited to each service. Gesturcit lets you configure reminder rules with different lead times and choose the communication channels enabled for your installation.
Frequently asked questions
How is this different from queue management?
Booking prepares availability before the visit. Queue management coordinates arrivals and calls at the office. Gesturcit connects both parts of the journey.
Can different offices use the same platform?
Yes. Gesturcit supports sites, services, desks and users. We prepare the configuration for the municipal service network.
See how Gesturcit fits your organisation
Tell us about your locations, services and desks. We can demonstrate the journey your team needs.
A complete project, with the equipment you need
We can deliver your complete Gesturcit deployment: software, EveryBind terminals, integration, configuration, training and launch. We assess existing devices so suitable equipment can be reused and the installation completed around your service needs.